Kirsty WaughSYSTEMS · AI · PRACTICAL SUPPORT

A little clarity. A capable pair of hands.

You’ve been thinking about it long enough. Let’s make something of it.

Tell me what you need help with

For the system you’ve outgrown, the AI idea you keep putting off, and the setup that was supposed to take five minutes.

Find your starting point

Three ways to work together

How much would you
like to hand over?

01

Help me figure it out.

A focused consulting session

You have an idea, a question, or too many options. We’ll talk through what you need, look at the possibilities and choose a practical way forward.

You leave with:
Clear decisions, a recommended approach and next steps you can act on.

Let’s talk it through
02

Help me set it up.

A hands-on working session

You’d like someone beside you while you get it working. We’ll tackle a specific setup together, with room to ask questions and understand what we’re doing.

You leave with:
The agreed setup in place and the confidence to use it yourself.

Let’s work on it together
03

Build it for me

A clearly scoped project

You know what you want to achieve, but you’d rather hand over the setup. I’ll plan, build and test it, then walk you through how it works.

You leave with:
A working system or workflow, a clear handover and agreed follow-up support.

Tell me what you have in mind

You don’t need to choose a package before getting in touch. We’ll work out what fits, then agree the scope and fee before we begin.

“I’ll sort it out
when I have
a spare afternoon.”

Meanwhile, you’re still copying things between tools, second-guessing your setup, or paying for something you barely use. It doesn’t have to stay on your list.

You shouldn’t have to
babysit your systems.

You want to know the inquiry landed in the right place. The next step is clear. The AI draft sounds like you. And when you come back to it next week, you still know how it works.

What that could look like

“Could you help
me with this?”

Quite possibly. These are some of the things we could work on. You can bring me the version you haven’t quite found the words for yet.

01

“I want to use AI. Properly.”

A ChatGPT or Claude workspace with useful context, prompts and a repeatable workflow for a task you do regularly.

02

“Everything lives in my head.”

A project workspace, content calendar or client onboarding process that fits the way you work.

03

“Why am I still copying this over?”

Forms, email tools and everyday workflows set up so information gets where it needs to go.

04

“I bought the tool. Now what?”

Help choosing a tool, sorting out an existing setup, or learning how to get more from something you already use.

Kirsty Waugh, systems and operations consultant
Hey, I’m Kirsty.

6+ years behind the scenes
of small businesses.

Friends, family and clients come to me with a screen to share and a question that usually starts with “Is there a way to…?” I enjoy getting to the bottom of it.

I’ve spent 6+ years working inside small online businesses: managing projects, building workflows, setting up tools and helping turn ideas into finished work.

I’ll ask questions, tell you what I think, and explain what I’m doing. You can ask me to show you twice. The aim is for you to feel comfortable with the thing we’ve built.

From the people
I’ve worked with.

“In addition, she took the time to teach me about the back-end systems on a video call where she shared her screen with me and step by step walked me through different tools I could utilize within MailChimp.”
Lindsay BermanCo-Founder, Inhale for Om
“As our Marketing Coordinator, Kirsty was instrumental in helping my company create and write email campaigns, build out virtual event or product Kartra funnels, and brainstorm revenue-generating ideas for us to collectively execute.”
Keri FordFounder, Elevate with Keri
“Kirsty was incredibly attentive to both my clients and the needs of my business operations. Her expertise in operational technology ensured that we had the best systems in place, fostering growth and scalability.”
Emily K ThomasFounder, emBody experience,
Anchor & Lead leadership & brand consultancy

How we’ll work together

01

Tell me about it.

What are you trying to do? Where are you stuck? Share the tools you’re using and what you’d like to happen.

02

We choose an approach.

I’ll ask a few questions and suggest the right kind of help. We agree what’s included, the fee and the timing before work starts.

03

We get to work.

Advice, a working session or a build. You finish with clear next steps or an agreed setup, plus a handover that makes sense.

A few things
you might be wondering.

Do I need to know exactly what I want?

No. You can bring a clear request or something that feels harder than it should. We’ll clarify the goal together and decide what kind of support makes sense.

Does every project need an audit first?

No. A specific request may only need a short scoping conversation. If the problem is broader or the cause is unclear, I may suggest a deeper review. We’ll agree that before any paid work starts.

Can you work with the tools I already have?

That’s where we’ll start. I’ll look at your existing setup and what you need from it. If a request needs specialist expertise beyond what I offer, I’ll be upfront about that.

How much does it cost, and how long does it take?

It depends on the type of help and the scope. Once I understand what you need, I’ll confirm the fee, what’s included, the timing and any follow-up support so you can decide.

Not sure where your business systems need attention? Try the optional self-check.

Six questions to help you reflect on how work moves through your business. This is a starting point for a conversation, and you can contact me without completing it.

Question 1 of 6

Let’s work together.

Email me about your idea, project, or what you’d like to improve. I’ll reply with questions and a suggested next step.

Email me to get started